buggy heros

i lost heros assigning them to a building(i assigned a hero to a building and it doesn’t show up and its not on my hero list anymore) and trying to transfer exp(i didn’t egt the exp transfer to my hero and the hero is just gone). they just randomly disappear for some reason its like the game auto fired them :v, so i lost 2 heros because this game can’t function right

am i going to get a compensation for my lost heros?